Cookies

Cookie Policy

We are committed to protecting your privacy. When you use this website we take measures to ensure your information is private and secure.

The information we collect

To better serve our customers and improve our website, we may collect the following information:

• Contact information
• Business details
• Browser cookies
• Survey responses and competition submissions

The information may be used to measure web activity, produce internal records or create services and promotions most relevant to our customers.

Security

Information you submit via this website is secure and is never shared to a third party unless as authorised by law. In order to prevent unauthorised access or disclosure, we have created physical, electronic and managerial procedures to safeguard the information we collect online.

When taking electronic payment we use PayPal Services. If you choose to pay directly to thePayPal.com website or use PayPal Services, we also collect information about your transactions and your activities.

In addition, if you open a PayPal account or use PayPal Services, we may collect the following types of information: Contact information, such as your name, address, phone, email, and other similar information. Financial information, such as the full bank account numbers and/or credit card numbers that you link to your PayPal account or give us when you use PayPal Services. Detailed personal information such as your date of birth or social security number.

We may also obtain information about you from third parties such as credit bureaus and identity verification services.

In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website or PayPal Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity.

If paying an invoice by credit or debit card we will store your card details until the transaction is complete. Thereafter we will securely dispose of your details using our secure shredding systems and ensure there is no trace of any details held on our system.

Browser cookies

New Cookie Legislation

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). New legislations means your website must make users aware if you use cookies and prompt them not to use cookies when viewing your site.


Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site. This can have an impact on sites that have log in areas where the user would need to create a new log in every time they moved from page to page.

Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’). Websites which use Google Analytics to track visitor numbers are using cookies to monitor this information.


What is in a cookie? A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What to do if you don’t want cookies to be set? Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. How can I control cookies?


Web browser cookies If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide
variety of desktop browsers.

Links to other sites

This website contains links to external websites. Privacy policies on these sites may vary and, as such, we are not responsible for the content or privacy policies of these sites.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our website. As a result, you should visit this page periodically to keep up to date with changes.

Data Protection Act 1998

We are fully compliant with the Data Protection Act 1998.
You may request details of stored personal information by writing to: Broomhall Castle, Long Row, Menstrie, By Stirling, Scotland FK11 7EA. A small fee may be payable.

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